FAQ

1. What kind of products do you sell?

We offer trending, in-demand products that are stylish, practical, and unique. Our catalog is always updated with the latest items loved by customers across India.

2. Where do you ship?

We currently ship all across India.

3. How long does delivery take?

Delivery typically takes 7 to 10 business days after your order is processed.

4. Do you offer free shipping?

Yes! We offer free shipping on all orders — no minimum spend required.

5. Who delivers my order?

Your product is shipped directly by our suppliers, ensuring faster fulfillment and fresh stock.

6. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Prepaid payments via UPI, cards, wallets, etc.

7. Is COD available on all orders?

Yes, Cash on Delivery is available on all eligible orders across India.

8. What is your return policy?

We have a 5-day return policy. You must request a return within 5 days of receiving your item.

To be eligible:

  • The item must be unworn/unused, with tags and original packaging

  • You must have proof of purchase

To start a return, email us at 📧 anshp2010.003@gmail.com

9. Where do I send my return?

We’ll send you a return shipping label and instructions. Please do not send returns without contacting us first.

10. Are any items non-returnable?

Yes. We do not accept returns for:

  • Custom or personalized products

  • Beauty or personal care goods

  • Hazardous items (e.g., flammable liquids)

  • Sale items or gift cards

11. Do you offer refunds?

Yes. Once we receive and inspect your return, we’ll notify you. If approved, a refund will be issued to your original payment method within 10 business days.

If it takes longer than 15 business days, contact us at anshp2010.003@gmail.com.

12. Can I exchange an item?

We currently don’t offer direct exchanges. If you need a different item, return the original, and place a new order separately.

13. How can I track my order?

Tracking is available on our website. Just enter your tracking number on the order tracking page.

14. How can I contact support?

Email us anytime at 📧 anshp2010.003@gmail.com

15. What are your customer service hours?

Our support team is available daily from 12:00 PM to 10:00 PM.